Shipping Policy

At RYZE, we work to process and ship orders as quickly as possible so customers can enjoy their daily ritual with confidence.

Free shipping for all orders

Free shipping is available for all orders placed on this store. Shipping timelines may vary based on destination, carrier capacity, weather, holidays, and other conditions outside of our control.

Processing time

Orders are generally processed within 1 - 3 business days after they are placed. Orders placed on weekends or holidays may begin processing on the next business day.

Delivery estimates

Most domestic orders are expected to arrive within 3 - 8 business days after shipment. Delivery estimates are not guaranteed and may vary by address and carrier service level.

Tracking

When your order ships, a confirmation email with tracking information will be sent to the email address used at checkout. Please allow time for carrier tracking to update after the label is created.

Incorrect addresses and undeliverable packages

Please review your shipping address before placing an order. If a package is returned as undeliverable, we can help arrange a reshipment or refund according to the order status and applicable return/refund policy.

Damaged or missing orders

If your package arrives damaged or does not arrive within the expected window, please contact us through the Contact Us page with your order number so our support team can help.

International shipping

International availability, delivery times, duties, taxes, and customs charges may vary by destination. Any applicable import duties, taxes, or customs fees are the responsibility of the customer unless otherwise stated at checkout.